FAQ

Quick answers to common questions about ordering from Meltonia.

Orders and Shipping

How are shipping rates calculated?

Checkout calculates available services and rates from the destination, item type, packaged weight, and carrier selected.

How fast do you ship?

Handling time varies by order type. We prioritize secure packing and prompt carrier handoff rather than promising a delivery date that the carrier controls.

How are items packed?

Cards, graded slabs, TCG products, and sneakers are packed according to their size, value, and shipping method. See our Shipping and Packaging Standards.

Will I receive tracking?

Cards valued at $20 or more, graded cards, magnetic-holder cards, sneakers, and larger parcels use tracked shipping. Eligible low-value raw cards under $20 may use protected economy letter mail, which may not include end-to-end tracking.

Do you ship internationally?

International availability and rates are shown at checkout. Destination-country duties, taxes, and customs charges may apply.

Products

What do you sell?

Meltonia specializes in San Antonio Spurs and Victor Wembanyama cards, with additional sports cards, trading cards, and selected sneakers.

Are your items authentic?

We stand behind the authenticity of the items we sell. Review our Authenticity Guarantee for details.

How do I know the condition of an item?

Review every product photo and description carefully. The exact-item listing controls when it differs from general condition guidance. See our Condition Guide.

Returns and Support

Can I return an item?

Review our current Refund Policy before ordering.

What if there is a problem with my order?

Contact us promptly with the order number, item details, and clear photos when relevant.

How do I contact Meltonia?

Use our Contact page for order support and general inquiries.

Rewards

Do you have a rewards program?

Visit Meltonia Rewards for current points and member benefits.